Privacy Policy

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LC Debt Counselling is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information We Collect

We may collect personal information when you interact with our website or contact us, including:

  • Name and surname
  • Email address
  • Telephone number
  • Financial information voluntarily provided during enquiries
  • Information submitted through contact forms

This information is collected solely for the purpose of responding to enquiries and providing debt counselling services.

How We Use Your Information

Your personal information may be used to:

  • Respond to your enquiries
  • Provide information about debt counselling services
  • Assess your financial situation when assistance is requested
  • Communicate with you regarding your enquiry or application

LC Debt Counselling will not sell, rent, or distribute personal information to third parties without consent unless required to do so by law.

Protection of Personal Information

LC Debt Counselling takes reasonable technical and organisational measures to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Cookies

Our website may use cookies or similar technologies to improve user experience and analyse website traffic. Cookies help us understand how visitors use the website so we can improve its functionality and content.

You may disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may make use of third-party service providers such as:

  • Website hosting providers
  • Website analytics tools
  • Email communication services

These providers may process limited personal information strictly for the purpose of delivering their services.

Your Rights

In terms of POPIA, you have the right to:

  • Request access to your personal information
  • Request correction or deletion of your information
  • Object to the processing of your personal information

Requests can be submitted using the contact details below.

Contact Details

LC Debt Counselling
Phone: 082 824 6186
Email: info@lcdebtcounselling.co.za
Website: https://lcdebtcounselling.co.za

LC Debt Counselling reserves the right to update this Privacy Policy from time to time.